Shipping policy

This Shipping & Delivery Policy is part of our Terms of Use ("Terms") and should be therefore read alongside our main Terms: https://cerqular.com/pages/policies.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Free Shipping

We offer free Each seller on Cerqular is responsible for shipping terms & prices. Shipping policies are located on every seller storefront page. shipping on Cerqular Inc. is a multi-vendor marketplace platform and does not ship or handle any products or orders. Each seller on Cerqular Inc. is responsible for shipping terms & prices..

Expedited Shipping Fees

We also offer expedited shipping at the following rates:

Varies from seller to seller

Each seller on Cerqular is responsible for shipping terms & prices.

Varies from seller to seller

If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only.

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more

information please refer to our Terms.

Cerqular Inc. recommends taking out Route+ insurance at the time of checkout to help protect orders being shipped. For any questions, please reach out by email to connect@cerqular.com

DO YOU DELIVER INTERNATIONALLY?

We offer worldwide shipping. Free Each seller on Cerqular is responsible for shipping terms & prices. Shipping policies are located on every seller storefront page. shipping is valid on international orders.

 

For information about customs process: Email connect@cerqular.com

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

ARE THERE OTHER SHIPPING RESTRICTIONS?

Orders cannot be shipped to P.O. boxes.

Not all shipping methods are available for certain items.

Orders only ship on business days, which are Monday - Friday.

Shipments to APO/FPO addresses require additional processing time after delivery to the military post office.

Cerqular Inc. is not responsible for any shipping, customs, duties or other import clearance/export related fees.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

DISCLAIMER

As a multi-vendor marketplace platform, we offer many sustainable brands and products, however, we do not hold inventory or ship any products. Upon ordering, shipments will come directly from the sellers on Cerqular's platform. This reduces carbon emissions and use of unnecessary resources which is why prices on Cerqular are the same as on the brand's own site. If you purchase multiple different products from different brands at the same time, each item will be sent separately and directly from each individual brand. As a platform we manage all customer communications,and welcome all communication by email at: connect@cerqular.com Unless otherwise stated on a seller's storefront on Cerqular, Payment of VAT & Import Duties are a customer's responsibility. As the customer, you are responsible for paying any duties or fees that apply in your region. These will be charged at point of delivery, and payable through the courier. Please note, you will be required to pay

any relevant VAT & duties before your order will be released to you.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://cerqular.com/pages/policies.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by: Email: connect@cerqular.com