Ponto Footwear FAQs
Company
What is sustainable about the product?
The seller work incredibly hard to make sure that every aspect of otheir products are not only high quality, but of the highest level of sustainability that they can craft. Whether it's the leather scraps they repurpose, or the organic fibers they utilize to combat synthetic plastic weaves, or just the simplicity of offsetting their carbon footprint at every stage of operation, Ponto wants to ensure the planet for future generations. If you have specific questions about a product, please email us at support@cerqular.com.
Where are your shoes made?
The seller's shoes are currently made in Dongguan, China. Their sustainable sourcing partner and the factory they use are quite reputable. The factory has high standards in terms of labor and how they treat their employees as well as quality. The seller plan to eventually bring all production here to the US.
What happens to shoes that are returned?
The seller want to keep their shoes out of landfills so they have included measures to ensure circularity. Any shoes that are new and unused are returned to their inventory to be resold. If the returns are not in brand new, sellable condition, they are donated to Soles 4 Souls or added to their Resale Shop to be sold at a lower price.
Product/Fit
Do Pontos run true to size?
The seller designed their shoes to fit true-to-size without socks. If your size varies between brands, you have wider feet, or if you want to wear socks, the seller recommend ordering up a ½ size from your most normal athletic shoe size.
Do they Stretch?
They sure do (a little bit)! The seller's recycled leather is REAL leather, so it stretches and breaks in like real leather.
Are the insoles removable?
Yep! The insoles are fully removable so you can pop your own inserts in there if you would like.
How do you wash the shoes? The insoles?
The recycled leather is certified water repellent and highly durable
- For small spots and dirt, clean with water and rub with a rag/sponge
- In the case they get wet, it’s still best to dry with a cloth
- In the case you feel the need to condition the leather at some point, the seller recommend using Leather Honey.
- The insoles are removable and can be washed with soap and water.
Are your shoes zero drop?
Our shoes are not zero drop - there is about 10mm of lift between the heel and the toe.