Where do you ship?
We currently offer Standard and Expedited Shipping to U.S. metro areas, Hawaii and Alaska.
We ship to Canada for a flat fee of $20. Allow extra time for delays due to transportation disruptions. The current shipping time frame is 1-3 weeks. As a note, local taxes and customs duties are the responsibility of the customer.
What is carbon neutral shipping?
ettitude is Climate Neutral certified which means we offset the carbon footprint it takes to make & ship every ettitude product. Regardless of the shipping method you choose, or where you’re shipping to, we've committed to offsetting that waste for our customers.
When will my order arrive?
Orders placed with standard delivery will be processed and dispatched for delivery within 1-3 business days. All expedited orders will be processed and dispatched within 1 business day if placed before 1pm MST.
Our current delivery time to U.S. metro areas is 4-10 business days. Alaska and Hawaii shipping time frame typically ranges from 1-3 weeks.
Expedited shipping will be fulfilled and dispatched on the same business day if placed before 1pm MST, excluding weekends and public holidays. Expedited shipping arrives within 3-6 business days. We recommend standard shipping whenever possible for the least environmental impact.
Due to a reduction in air freight capacity, our Canadian shipping time frame typically ranges from 1-2 weeks.
*Shipping times indicated above are approximations. While every effort is made to deliver your order as soon as possible, shipping times are not guaranteed.
Shipping fees are non-refundable.
How much does shipping cost?
Orders over $100: enjoy free standard shipping.
Orders under $100: standard shipping is $10.
Orders with expedited shipping: $20.
Standard shipping is $20
How can I track my order?
Once your order has shipped, we will send a confirmation email that includes tracking information.
What if I need to change my order?
We cannot guarantee any change requests as our warehouse team does what they can to ship out your order as fast as possible, but we will do our best to amend the situation. Kindly note that once an order is placed, we cannot change product size, style, or color. Please ensure before placing your order that the correct items are in your cart.
What payment options are available?
We accept major credit and debit cards. We also accept payments via PayPal, Klarna, Shop Pay, Apple Pay, Google Pay, Stripe & Amazon Pay.